We want your skin to be extraordinarily beautiful and healthy, every single day, and we stand behind our products 100%.

Please make sure you have used the products in accordance of the Best Results Guidelines and consult with your flō skin-care specialist or contact us with any question or concern you may have.

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If you have tried ACTIFLō and are dissatisfied for any reason, you may return it for a full refund, no hassles or questions, within 30 days and if the bottles are not more than half used. After 30 days or for products that over half used, we are happy to extend a store credit.

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Please contact us with your return request and we’ll guide you with the return process.

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For ACTIFLō products purchased at one of our skin-care specialist clinics, pharmacies etc., please refer to the return policy of the individual partner for details on how to return your products.

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Once we receive your returned products, we will process your refund directly back to your original method of payment.

For questions or further information, please do not hesitate to contact us.